Return Policy and Q&A

Who is Sidedoor

You asked, we answered!  After years of getting asked for our to-the-trade sources, we are now offering them in the shop for all to purchase and enjoy! And the best part is our manufacturers will ship them directly to you!  

SideDoor is our partner who handles all of the logistics and customer service on your orders. This includes fulfilling the order, email communication on shipping, and returns. Sidedoor Customer Support can be contacted for any questions or concerns about delivery and/or damages.

Return/ cancellation Policy 

Due to items being shipped directly from the manufacturer, all sales are final. We are unable to accept returns or cancellations, with the exception of damaged product. In that case, the SideDoor team is great with arranging repair or replacement of item(s)!